Care Guide

Everyday care

Most marks come off with a soft dry cloth and a little patience. A few habits keep solid wood, stone and upholstery looking as they did on arrival.

• Dust with a dry, soft cloth — working with the grain on solid wood
• Blot spills straight away instead of wiping them across the surface
• Use coasters and mats under drinks, plants and hot dishes
• Lift pieces rather than dragging them, so joints and legs stay tight

By material

Solid oak and hardwoods

Wipe with a barely damp cloth and dry immediately. Keep away from radiators and direct sun, which dry the timber unevenly. An oiled finish can be refreshed with a thin coat of furniture oil once or twice a year.

Leather

Dust regularly — leather wears best when it is used. Keep it out of direct sun, and wipe marks with a damp cloth and mild soap. Condition the hide only once it starts to feel dry.

Wool and jute rugs

Vacuum without a beater bar, and rotate the rug every few months so wear and fading stay even. Blot spills with a clean cloth, and use a mild wool detergent for anything stubborn.

Brass and metal

Brass develops a patina as it ages. Leave it if you like the warmth, or polish with a brass cleaner if you prefer it bright.

Glass and stone

A non-ammonia glass cleaner and a soft cloth are enough. Keep abrasive pads and acidic cleaners away from marble and limestone.

What to avoid

• Abrasive pads, scouring powders and silicone-based polishes
• Standing water on wood or stone — dry up quickly around sinks and planters
• Direct heat from hot dishes, candles or hair dryers near lacquered surfaces
• Household bleach and solvents on leather, wood or metal
• Prolonged direct sunlight, which fades fabrics and dries timber

Light and climate

Furniture is happiest in conditions we are comfortable in: neither parched nor damp. Aim for humidity around 40–60%, and keep pieces back from air-conditioning vents, radiators and windows that catch the afternoon sun.

If something needs attention

Tell us what happened and send a photo. Pieces can usually be repaired, re-oiled, re-glued or re-covered rather than replaced, and we will tell you which route makes sense for the piece and its finish.